Try Our Call Answering Service Free for 30 Days
The best way to find out whether a call answering service will work for your business is to let it answer your actual calls.
Our free trial runs for up to 30 days or 100 messages, whichever comes first. We’ll set up the basics of your call handling, answer in your business name and let you experience the service before deciding whether you want to continue.
You don’t need to work out every detail before applying. Give us the essentials below and our customer service team will contact you to confirm the finer points before your trial goes live.
Find out how the service works before you commit to using it
This isn’t a demonstration using pretend calls. Once your trial is set up, you can divert genuine business calls to us and see how the service performs in normal day-to-day use.
Hear how it works in practice
Find out how our receptionists represent your business and whether the call-handling instructions work the way you expected.
See what callers actually need
Real calls often reveal which information is useful, which calls need transferring and where your instructions could be improved.
Learn your real usage
Instead of guessing how many messages you might need each month, the trial gives us genuine usage on which to base a tariff recommendation.
Set up the basics of your free trial
Tell us a little about you, your business and how you’d like your calls handled.
You don’t need to have everything worked out yet. This form gives us enough information to start the process. We’ll contact you afterwards to confirm your detailed instructions, explain how to divert your calls and make sure everything is ready before the trial begins.
What happens next?
We don’t simply switch your calls on the moment the form arrives. A member of our team will go through the setup with you first.
A quick note about what the free trial is for
The trial is intended for businesses genuinely considering using an ongoing call answering service.
It isn’t intended as free short-term holiday cover, temporary campaign cover or a way of routing an unusually large burst of calls through the service for a few days.
Standard message handling is included within the trial allowance. Call transfers, diary management or more specialised requirements may need to be agreed with us separately before the trial begins.
If you’re unsure whether what you need is suitable, call us on 0333 222 0770 and we’ll tell you before you spend time completing the application.
Free trial FAQs
How long does the free trial last?
The trial runs for up to 30 days or 100 genuine messages, whichever happens first.
Will you answer calls using my business name?
Yes. Before the trial goes live we’ll agree how you want your calls answered and the basic instructions our receptionists should follow.
Do I need a new telephone number?
Usually not. Most businesses continue using their existing number and divert calls to us when they want answering cover. The available divert options depend on your telephone provider and setup.
Do I have to divert every call to you?
No. Depending on your telephone setup, you may be able to divert calls only when you want cover or when your own team cannot answer.
What happens when the trial finishes?
You’ll have had a chance to see how the service works with genuine callers and we’ll also have a clearer picture of your normal usage. If you’d like to continue, we can recommend an appropriate tariff rather than asking you to guess beforehand.
What if I need appointment booking or more complicated call handling?
Tell us on the application. We’ll discuss the requirement with you before setup and confirm whether it is suitable for a trial and which level of service would be needed afterwards.
Not quite ready to complete the form?
If you have a question about how the trial would work for your business, give us a call and we’ll talk it through with you.